Consultancy: Technical Support in Knowledge Management, UNICEF East Asia and Pacific Regional Office (EAPRO), Bangkok

Consultancy: Technical Support in Knowledge Management, UNICEF East Asia and Pacific Regional Office (EAPRO), Bangkok


Application date
2 September 2021 - 15 September 2021

Job no: 544353
Contract type: Consultancy
Location: Cambodia, China, Malaysia, Democratic People’s Republic of Korea, Fiji/Pacific Island Countries, Indonesia, Lao People’s Democratic Republic, Mongolia, Myanmar, Papua New Guinea, Philippines, Thailand, Timor-Leste, Viet Nam
Closing date: 15 September 2021

Apply Now


UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a better future

UNICEF works to ensure the rights of all children in the East Asia and Pacific Region.  This means the rights of every child living in this country, irrespective of their nationality, gender, religion or ethnicity, to:

  • survival – to basic healthcare, peace and security;
  • development – to a good education, a loving home and adequate nutrition;
  • protection – from abuse, neglect, trafficking, child labour and other forms of exploitation; and
  • participation – to express opinions, be listened to and take part in making any decisions that affect them

How can you make a difference? 

The Education Section, UNICEF East Asia and Pacific Regional Office (EAPRO) is seeking an individual consultant to facilitate knowledge sharing and exchange with the country offices, with UNICEF HQ and external partners. Furthermore, the support is required for monitoring and reporting of key RO education initiatives as well as production of advocacy and communication assets. 


Work Assignment:

Under the supervision of the Regional Education Specialist, the consultant will be responsible for knowledge management, research, monitoring and reporting the key RO Education and ECD Section initiatives, such as Reimagine Education.

Overall tasks will include:

  1. Knowledge Management
  • Develop an EAPRO Education Knowledge Management (KM) Work Plan in alignment with the UNICEF HQ Education KM Plan. 
  • In collaboration with Communications Section, generate content and regularly update the UNICEF EAPRO external website as well as Education and ECD SharePoint sites.
  • Liaise with the EAPRO Communications Section to cover key events organized or supported by education section and implement social media campaigns as needed. 
  • Develop various communications contents to help share, manage and disseminate key education/ECD issues to stakeholders and target audiences: contents may include human interest stories, case studies, blog articles, social media contents, info graphics, OpEds, and other products. 
  • In coordination with Regional Adviser and Education Specialist, draft talking points and briefing notes to support senior management.
  1. Education COVID-19 Knowledge Hub
  • In coordination with all team members, gather, organize and prepare accurate latest information on COVID-19 and Education in the region, and transform this into KM products to be used and disseminated to different internal and external audiences.
  • Support team members and Country Offices with the identification of updated evidence on COVID-19 and Education to advance their portfolios and agendas (incl. advocacy for school reopening, learning continuity and recovery etc.).
  • Serve as team’s knowledge hub on COVID-19 by maintaining and strengthening exchanges with the Country Offices, with KM focal points in other sections in EAPRO as well as those in the other Regional Offices, HQ and key partners (e.g. UNESCO Bangkok).
  1. Research and Knowledge Exchange
  • Support research function in the team (e.g. TOR development; support in data collection, analysis and presentations covering both quantitative and qualitative aspects, incl. online survey tools).
  • Support preparation for and documentation of the network meetings or other key meetings and events organized by the Section.
  • In consultation with the Country Offices and HQ, and with the guidance of the Education Specialists and Regional Adviser, determine the areas of interest/need and support the section in organizing webinars, Skype calls etc. on agreed topics and document these.
  • Working closely with the respective section staff, engage in and support research activities and dissemination of studies and evaluations completed by the Section. This will also include dissemination through non-traditional channels such as social media and relevant websites and support to organization of webinars.
  • With the guidance of the supervisor, maintained updated the EAPRO Research, Evaluation and Studies Committee (RESCom), sharepoint, documents and processes.
  1. Monitoring and Reporting of Key Initiatives and Section’s Work
  • Prepare communication, information, and reporting materials for selected regional and multi-country initiatives (e.g. Reimagine Education) for programme updates and advocacy both internally and externally at UNICEF.
  • Support the regular capture and update of country implementation status and next steps, including through e.g. country dashboards or other platforms.
  • Support organization of, and participation in, key meetings and events with Regional Office, Country Offices, and/or partners.
  • Support development of country/regional case studies, donor reports and blogs etc. for various regional initiatives and RO Education/ECD programmes.
  • With the guidance of the Regional Adviser and with inputs of the whole team, prepare donor reports, including the Annual Regional Reports.
  • Support specific activities related to ‘Reimagine Education’, including (but not limited to):
    • monitoring and tracking of CO progress in the implementation of the initiative.
    • facilitation of knowledge and information exchange on RE/EdTech between COs and/or other ROs.


Work Schedule:

Once on-board, the Supervisor and the Consultant will develop his/her overall Workplan as per the ToR. S/he will also prepare his/her monthly Workplans regularly.

The consultant will be paid on a monthly basis to complete the assignments outlined in the job description. There will be a monthly report prepared and submitted by the consultant of the activities performed and results achieved, according to the preliminary key tasks and deliverables and outputs outlined earlier.


End Product(s):

Final Consultancy Report.

Duration of Contract:  11.5 months: 1 October 2021 – 15 September 2022.

 Working Location:  UNICEF Regional Office in Bangkok, Thailand.  (Note that due to current COVID-19 travel restrictions, the consultant may begin assignment working remotely until official visa and travel documents are granted.)

 To qualify as an advocate for every child you will have…

 1) Education

    • Bachelor’s degree in the areas of communication, social sciences and/or related field

2) Work experience

  • At least 5-7 years of work experience involving production of knowledge assets such as reports and sharing of knowledge assets.
  • Experience working internationally or in the UN and other international development organizations an advantage.
  • Experience in programme coordination, reporting, and communication.
  • Solid experience developing advocacy documents, talking points and briefing notes.

3) Competencies

  • Strong interpersonal and communications skills to work effectively with a team that is geographically dispersed
  • Self-directed/self-motivating personality, with proven ability to manage demands from multiple stakeholders while adhering to program deadlines and priorities
  • Quick to learn, motivated to self-teach and capable of independently translating new knowledge into practice
  • Excellent written and spoken English; presentations and communication software skills and visual design skills are highly desirable.
  • Data management and analytical skills are desirable (e.g. advanced working knowledge of MS Excel and/or other software for quantitative analysis).


Interested candidates are requested to submit CV or P-11, full contact information of minimum 3 references, availability, and proposed monthly professional fee in USD by 15 September 2021.

For every Child, you demonstrate…

UNICEF’s values of Care, Respect, Integrity, Trust, Accountability (CRITA) and core competencies in Communication, Working with People, and Drive for Results.

View our competency framework


UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

UNICEF is committed to promote the protection and safeguarding of all children.


Apply Now